PARK FOOTWEAR LLC is committed to providing convenient and reliable delivery services. This shipping policy applies to orders placed on our website for delivery within the United States.

1. Delivery Scope

We currently offer delivery services primarily within the United States. During checkout, please ensure you provide a complete and accurate recipient name, address, city, state, and ZIP Code to avoid delivery delays caused by incorrect address information.

2. Order Processing Time

Once payment is completed and the order is confirmed by our system, we typically begin processing it on the same day. Under normal circumstances, the order enters the shipping process after processing is complete.

Some orders may require additional processing time due to order review, inventory verification, holidays, or other uncontrollable factors.

3. Delivery Time

Under normal circumstances, orders within the United States are expected to arrive approximately 2 business days after shipment. Actual delivery times may vary based on the delivery address, weather conditions, holidays, carrier network status, and local delivery conditions.

Delivery times are estimates and do not constitute an absolute guarantee of delivery.

4. Logistics and Delivery Partners

Depending on the delivery address, package type, and shipping arrangements, we may use various third-party logistics and delivery service providers, including:

UPS
FedEx
USPS
DHL

The specific carrier will be selected based on the order’s specific circumstances. Once the order has shipped, we will provide tracking information via your order details or relevant notifications, if such information is available.

5. Delivery Address

Customers are responsible for providing an accurate and complete delivery address. If a package is returned, requires re-delivery, or incurs additional fees due to an incorrect, incomplete, or undeliverable address provided by the customer, the customer may be held liable for the associated costs.

If you need to modify the delivery address after the order has been placed, please contact us as soon as possible. We cannot guarantee that the address can be changed once the order has entered the shipping process.

6. Shipping Delays

While we strive to ensure timely delivery, the shipping process may be affected by adverse weather, holidays, traffic conditions, carrier operational adjustments, address issues, or other uncontrollable factors. If tracking information has not been updated for an extended period or if there are issues with the package, please contact us; we will assist you by checking the order and tracking details.

7. Lost or Damaged Packages

If the package you receive is visibly damaged, please document the condition upon receipt whenever possible and retain both the packaging and the items. Should the package be lost, damaged, or subject to other delivery issues during transit, please contact us promptly and provide your order number along with relevant supporting documentation so that we can investigate the matter with the delivery service provider.